Terms & Conditions

These Terms and Conditions apply to all purchases made through the website of Jeff & Angela Toronto. By accessing our website and/or placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

If you do not agree with these Terms, you should not use our website or place an order.

1. Applicability

These Terms & Conditions apply to all orders placed with Jeff & Angela Toronto through our online store. By placing an order, you confirm your acceptance of these Terms.

We reserve the right to update or modify these Terms at any time. The version applicable to your purchase is the version available on our website at the time your order was placed.

2. Product Information

We make every effort to display and describe our products accurately, including colors, materials, and specifications. However, slight variations may occur due to:

  • Screen display differences

  • Supplier manufacturing adjustments

  • Human typographical errors

We are not liable for minor variations that do not materially affect product function or quality.

3. Orders and Payment

Orders are processed only after full payment has been received.

Available payment methods may vary based on customer location and checkout availability.
It is the customer’s responsibility to review available payment options and ensure correct payment processing.

We reserve the right to cancel an order in cases of suspected fraud, payment irregularities, or incorrect information provided.

4. Processing and Shipping

  • Processing Time: 1–3 business days

  • Estimated Shipping Time: 3–7 business days, depending on destination

  • Orders are shipped directly from our fulfillment partner in China

Once a package has been handed over to the carrier, delivery times may vary due to customs, postal delays, or local handling. These factors are outside our control.

5. Returns and Cancellations

Returns must comply with our Return Policy, which outlines eligibility, procedures, and associated costs.
Order cancellations are not guaranteed once the order has been processed.

Please review our Return Policy before making a purchase.

6. Liability

We are not responsible for:

  • Packages marked as delivered by the carrier but not received by the customer

  • Delivery delays caused by customs, local postal services, or incorrect shipping details provided by the customer

  • Damages caused by misuse or unauthorized modification of the product

Customers are responsible for ensuring that their shipping address is accurate at the time of ordering.

7. Intellectual Property

All website content, including text, images, branding, logos, and design elements, are the exclusive property of Jeff & Angela Toronto and may not be copied, reproduced, or distributed without written permission.

8. Complaints Procedure

If you have a concern or complaint, please contact us in writing:

Email: info@jeffangelatoronto.com

We aim to respond within 5 business days.

9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Netherlands.
Any disputes must be submitted to the competent court in the Netherlands.